Our climate strategy

Enable people and businesses to be climate-ready and support industries that are key to the transition.

We will leverage our strengths to help customers be climate ready as extreme weather persists, and capitalise on opportunities in the transition to a low emissions and climate resilient future.

• Adapt our products and claims operations to ensure sustainability of our offering
• Provide prevention resources and tools to help people and businesses be climate-ready
• Scale restoration and prevention services to help customers prepare for and recover from extreme weather  
• Help build a circular economy in property and auto restoration
• Leverage our platforms to support new and existing industries that are key to the transition

Double down on helping society adapt to climate change.

Even as efforts to reduce GHG emissions progress, extreme weather events will continue to rise in frequency and intensity. Adapting to physical climate risks is therefore critical for building resilient communities.

• Invest in thought leadership and applied research to build climate resilience
• Scale climate resilience solutions across high-risk communities

Commit to net zero by 2050 and halve operations emissions by 2030.

Credibility on climate action requires addressing our own GHG emissions. We are reducing emissions from our own operations while strengthening our capacity to pursue net zero.

• Halve operations emissions by 2030
• Address Scope 3 emissions through targeted action

Collaborate with governments and industry to influence and accelerate climate action.

Governments play a critical role in aligning and prioritizing the efforts of society and the economy. We will use our credibility and expertise on climate adaptation to identify solutions, create consensus, and accelerate policy action.  We will:

• Engage with governments on building for the future and in the right places
• Advocate for enhanced investments in climate resilience