Brokers can get eTrade support by live chat, phone and email. We're here to help with new Intact Insurance business enquiries and existing policies.
If you're a customer or policyholder, please contact your broker or go to customer support.
You can chat with a member of our team on the Intact Insurance broker portal, Acturis Open Market and other software houses.
Monday to Friday: 9am to 5pm
For general service queries, information about our transformation and non-underwriting support.
0345 9990 221
Monday to Friday: 9am to 5pm
For broker queries about tradespeople and professionals insurance.
Explore new features and watch our video demos about the broker portal.
For answers to common questions, see the broker portal FAQs.
For underwriting support on existing RSA or NIG eTrade products, please use existing live chat services as usual.
For underwriting or technical support by phone or email, see the contact sections on RSA or NIG.
Brokers can get eTrade support by live chat, phone and email. We're here to help with new Intact Insurance business enquiries and existing policies.
If you're a customer or policyholder, please contact your broker or go to customer support.
You can chat with a member of our team on the Intact Insurance broker portal, Acturis Open Market and other software houses.
Monday to Friday: 9am to 5pm
For general service queries, information about our transformation and non-underwriting support.
0345 9990 221
Monday to Friday: 9am to 5pm
For broker queries about tradespeople and professionals insurance.
Explore new features and watch our video demos about the broker portal.
For answers to common questions, see the broker portal FAQs.
For underwriting support on existing RSA or NIG eTrade products, please use existing live chat services as usual.
For underwriting or technical support by phone or email, see the contact sections on RSA or NIG.
Brokers can contact our local teams for help with regionally traded products. If you're a customer or policyholder, please contact your broker.
No contacts available.
Brokers can contact our local teams for help with regionally traded products. If you're a customer or policyholder, please contact your broker.
No contacts available.
Please speak to your account manager or email us if you have a general business query or need help with a quote.
You will need an agency with Intact Insurance to place business with us.
We offer separate agencies for manually-traded and eTraded business.
Please speak to your account manager or email us if you have a general business query or need help with a quote.
You will need an agency with Intact Insurance to place business with us.
We offer separate agencies for manually-traded and eTraded business.
Our delegated business team can help with partnership opportunities or bespoke schemes.
For claim contacts and support, see the claims section.
To learn more about delegated business arrangements, see our partnership opportunities.
For referrals on new or existing business risks.
John Dawe
Delegated Business Partnership Director
Cheryl Wiseman
Head of Partnerships
Our delegated business team can help with partnership opportunities or bespoke schemes.
For claim contacts and support, see the claims section.
To learn more about delegated business arrangements, see our partnership opportunities.
For referrals on new or existing business risks.
John Dawe
Delegated Business Partnership Director
Cheryl Wiseman
Head of Partnerships