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Property loss adjusting service
We offer a fast, efficient and tailored loss adjusting service for claims across the whole of the UK.
An expert team
Our growing team of adjusters and experts can manage both simple and complex claims.
We bring deep expertise in handling first-party and third-party property claims. This includes claims involving business interruption.
You can count on us for fast, accurate valuation and settlement, supported by:
- Cutting-edge technology
- A user-friendly portal for uploading photos, videos and documents
Key benefits of our in-house loss adjusting service
Quality you can rely on
We can guarantee a high-quality claims experience by keeping our service in-house. We build lasting relationships with brokers and customers. And we can act with full authority to settle and pay claims.
Fast customer engagement
We aim to make meaningful contact within 24 hours. We’ll make same-day urgent visits wherever possible.
Quick liability decisions
We make prompt decisions on policy liability to keep claims moving forward.
Combining expertise with project management
We combine in-house technical expertise with a project-managed approach. We identify key issues as soon as possible and carry out detailed plans. This helps us to deliver early, economically-sound settlements.
Specialist handlers for every claim
Claims under £100,000
Field-based loss adjusters
Our adjusters usually carry out on-site, face-to-face assessments for losses over £10,000.
We can provide customers with confidence by making immediate decisions on:
- Policy liability
- Reinstatement plans
- Payments
Extra field capacity
We’ve teamed up with Sedgwick to offer extra support, especially during surge events, so we can ensure:
- Flexible capacity
- Service stability
- Full geographical coverage
Claims over £100,000
Major loss and construction unit
A dedicated team handles the most complex and high-value claims. They:
- Identify key issues
- Steer recovery strategies
- Help protect customers' financial and reputational interests