Loss adjusting service

Specialist handlers for every claim

Claims under £100,000

Field-based loss adjusters

For losses typically above £10,000, our adjusters conduct face-to-face assessments on site. Immediate decisions on policy liability and reinstatement plans or payments provide customers with reassurance and confidence.

Additional field capacity

Through our partnership with Sedgwick, we maintain flexible access to additional resources, ensuring full geographical coverage and service stability – especially during surge events.

Claims over £100,000

Major loss and construction unit

Our dedicated team of major loss adjusters handles the most complex and high-value claims. They identify key issues, steer recovery strategies and help protect customers’ financial and reputational interests.