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Get eTrade support by live chat, phone and email. We're here to help with new Intact Insurance business enquiries and existing policies.
You can chat with a member of our team on Acturis Open Market.
Monday to Friday: 9am to 5pm
For general service queries, information about our transformation and non-underwriting support.
0345 9990 221
Monday to Friday: 9am to 5pm
Packages support is currently limited to our shops product.
You can contact our local account managers or underwriters for help with regionally traded products.
Please speak to your account manager or email us if you have a general business query or need help with a quote.
You will need an agency with Intact Insurance to place business with us.
We offer separate agencies for manually-traded and eTraded business.
Our delegated business team can help with partnership opportunities or bespoke schemes.
For claim contacts and support, see the claims section.
To learn more about delegated business arrangements, see our partnership opportunities.
For adjustments under full delegated authority.
For referrals on new or existing business risks.
For referrals on new or existing business risks.
For general account queries, excluding direct debit.
Monday to Friday: 9am to 5pm
John Dawe
Delegated Business Partnership Director
Cheryl Wiseman
Head of Partnerships