We've been recognised as a 2025 Mercer Best Employer

We're thrilled to announce that Intact Insurance has been recognised as a Best Employer UK for 2025 by Mercer, the leading global HR consulting firm.

What does Best Employer status mean?

It means we’re officially recognised as one of the best places to work, and that’s something to celebrate!

Mercer gives this award to organisations with some of the highest engagement scores in their annual survey, and this year we achieved something remarkable. We saw a 15-point increase to 68% engagement compared to last year, beating industry norms and surpassing our own goal of 65%. That’s a significant achievement and a clear sign that our people are engaged, and that the actions we take based on employee feedback help us identify opportunities and drive improvements that make a real impact. Engagement is a shared responsibility, and so this recognition is a shared achievement.

Mercer’s accreditation is external validation of what we already know: this is a great place to work. And we’re proud to join our colleagues at Intact Financial Corporation in Canada, the US, and Ireland, who have also been recognised as Best Employers for 2025. This shows that across Intact, we’re building something special.

Our people are our strength and that’s why we strive to create an environment where our people feel valued and motivated.

Why this matters

• Listening and acting on feedback from our colleagues isn't just internal; it drives better partnerships and outcomes for you and your customers.
• It gives confidence in our strategy, and our commitment to continuous improvement translates into better products, smoother processes and a superior experience for you and your customers.
• It ensures we get access to top talent, meaning you can work with the best experts in the industry, ensuring reliability and expertise for your business.

What’s next?

We’re proud of this recognition, but our journey continues. We’ll keep listening, improving, and investing in our people to maintain and grow this positive experience. Together, we will build on this momentum by continuing to do what we do best, while setting ambitious goals to achieve even more.