Contributing to the industry conversation

BIBA is always a key platform for sharing insight and driving industry dialogue. This year, our experts were proud to contribute across a range of important topics:

Ken Norgrove, CEO, joined a panel with BIBA Chair Caroline Barr to explore reputation, resilience, emerging risks and our journey as Intact Insurance.
Tovah Grosscurth, Commercial Lines Managing Director, and Becky Henry, Vice President eTrade, shared how our focus on ease and expertise is helping brokers trade more effectively through faster insights and informed decision making.
Laura Spiers, Director of Social Impact, presented climate resilience insights on our stand, including new research into flood resilience – supporting brokers in helping clients prepare for future risks.
Karl Helgesen, COO, hosted a claims breakfast, providing an open forum for discussion. Karl also introduced our new Claims Charter, designed to deliver greater clarity and consistency for brokers and their clients.

We also supported wider industry initiatives, including participation in the Women in Insurance event and the Men’s Mental Health breakfast. These events helped reinforce our commitment to building a more inclusive and supportive industry.

Supporting our brokers beyond the conference

Our presence at BIBA extended beyond the event itself, with key announcements and insights shared across industry media. These included:

Our continued focus on values-led leadership as Intact Insurance
The launch of our new Claims Charter for brokers
The expansion of our risk consulting services across commercial lines

Together, these developments reflect our ongoing investment in the capabilities, tools and expertise that help brokers deliver more for their clients.

A thank you from us

Thank you to all the brokers who took the time to visit us, share their perspectives, and explore how we can work together.

BIBA remains an important moment in the year, but it’s just one part of our commitment to building strong, collaborative partnerships that support growth.

BIBA 2026: Strengthening partnerships, delivering ease and expertise