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Brokers can get eTrade support by live chat, phone and email. We're here to help with new business enquiries and existing policies.
Live chat is available Monday to Friday from 9am to 5pm on the broker portal, Acturis and other software houses.
If you're a customer or policyholder, please contact your broker or go to customer support.
For general service queries, information about our transformation and non-underwriting support.
0345 9990 221
Monday to Friday: 9am to 5pm
For broker queries about tradespeople and professionals insurance.
We’re simplifying your move to Intact Insurance products to help you and your customers benefit from our refreshed eTrade range.
Find out more about RSA and NIG eTrade product migration.
Explore new features and find out more about the eTrade broker portal.
Explore new features and find out more about the eTrade broker portal.
You can continue to use existing live chat services for NIG underwriting support. For technical or underwriting support by phone or email, see the following contacts.
National eTrade centre
0345 878 5022
Monday to Friday: 9am to 5pm
National eTrade centre
0345 878 5022
Monday to Friday: 9am to 5pm
You can continue to use existing live chat services for NIG underwriting support. For technical or underwriting support by phone or email, see the following contacts.
National eTrade centre
0345 878 5022
Monday to Friday: 9am to 5pm
National eTrade centre
0345 878 5022
Monday to Friday: 9am to 5pm
You can continue to use existing live chat services for RSA underwriting support. For technical or underwriting support by phone or email, see the following contacts.
You can continue to use existing live chat services for RSA underwriting support. For technical or underwriting support by phone or email, see the following contacts.
Brokers can contact our local teams for help with regionally traded products. If you're a customer or policyholder, please contact your broker.
No contacts available.
Brokers can contact our local teams for help with regionally traded products. If you're a customer or policyholder, please contact your broker.
No contacts available.
Please speak to your account manager or email us if you have a general business query or need help with a quote.
You will need an agency with Intact Insurance to place business with us.
We offer separate agencies for manually-traded and eTraded business.
Please speak to your account manager or email us if you have a general business query or need help with a quote.
You will need an agency with Intact Insurance to place business with us.
We offer separate agencies for manually-traded and eTraded business.
Our delegated business team can help with partnership opportunities or bespoke schemes.
For claim contacts and support, see the claims section.
To learn more about delegated business arrangements, see our partnership opportunities.
For referrals on new or existing business risks.
Cheryl Wiseman
Head of Partnerships
Our delegated business team can help with partnership opportunities or bespoke schemes.
For claim contacts and support, see the claims section.
To learn more about delegated business arrangements, see our partnership opportunities.
For referrals on new or existing business risks.
Cheryl Wiseman
Head of Partnerships
Get answers to some common questions around using the new broker portal.
Get answers to some common questions around using the new broker portal.