Six of our eTrade products rated 5 Star by Defaqto

We’re proud to share that six of our eTrade commercial products have achieved a 5 Star Rating from Defaqto. This is the highest level of independent product recognition available in the UK insurance market.

The following eTrade products are now Defaqto 5 Star Rated:

• Shops
• Offices
• Business combined
• Property owners
• Tradespeople and professionals
• Pubs, restaurants and hotels

This recognition reinforces our commitment to provide brokers and customers with high‑quality, well‑designed products.

What is Defaqto?

Defaqto is one of the UK’s most respected and independent financial services research, ratings and technology businesses. For over 25 years, it has analysed thousands of financial products across insurance, banking and investments.

Defaqto’s Star Ratings are based on a detailed and impartial assessment of key product features, benefits and policy wordings. Products are rated from 1 to 5 stars, allowing advisers and brokers to quickly compare products and identify those that offer the most comprehensive cover.

A 5 Star Rating is only given to products that demonstrate excellent quality, breadth of cover and strong features, making it a trusted benchmark across the industry.

For brokers, Defaqto ratings provide independent reassurance that the products they place meet a high standard. This supports conversations, product confidence and placement.

What this means for our broker partners

With six 5 Star Rated products available, brokers can offer independently-recognised quality across a wide range of commercial risks.

This means you can:

• Place business with ease and added confidence, backed by independent validation
• Compare and recommend products more easily using a trusted industry benchmark
• Demonstrate due diligence when selecting policies for your customers
• Access high‑quality cover through an efficient online journey

Brokers can trade online with ease using our new broker portal. If you'd like to discuss placing cover with us, you can get in touch with your usual Intact Insurance representative.

Why this matters for your customers

For your customers, a Defaqto 5 Star Rated product means reassurance that their insurance isn’t just competitively priced, but well built for real‑world risks.

Across trades, property owners, retailers, hospitality businesses and professional services, customers benefit from:

• Appropriate levels of protection for their sector
• Policies designed to cover common and emerging risks
• Fewer gaps in cover that could lead to surprises at claim stage
• Ultimately, better‑designed products help support better outcomes when it matters most

Quality you can trust

These latest Defaqto 5 Star Ratings reinforce our focus on product excellence, broker partnership and customer value. By combining independently recognised cover with an efficient online trading experience, we aim to make placing commercial business simpler, whilst delivering more confidence for brokers.